Course Description
The MLP programme is designed to aid aspirants and existing managers in the development of their skills in people management and in the leadership of people and teams. Gain a solid grounding in problem-solving, management principals and interpersonal skills to enhance your effectiveness in managing people through delegation, employee development and communication.
This five-day certificate course is designed to provide managers (or aspiring managers) with a sound set of skills required to effectively manage and lead people at supervisory or first line manager level.
Course Structure
Full time.
Who Should Attend
Aspirant and existing managers or anyone who manages or has been earmarked to manage people at a supervisory or line manager level.
What's Covered
- Effective problem solving skills
- Effective interpersonal skills, such as communication, conflict handling and assertiveness
- Delegation
- Employee development and talent management
- Employee motivation and empowerment
- Team dynamics
- Basic labour relations